Support

We guarantee a response time based on the service level of your choice. Whether your lab is a 24x7 operation or a less demanding environment, we have you covered. In fact, over 90% of all support calls are handled immediately by an experienced technical support professional.

We're here for you!


We guarantee a response time based on the service level of your choice.

Whether your lab is a 24x7 operation or a less demanding environment, we have you covered.

In fact, over 90% of all support calls are handled immediately by an experienced technical support professional.

Telephone Support


Please contact NovoPath Technical Support at:

732.329.3209

during normal business hours for all clients (Monday through Friday, 9:00 AM - 5:00 PM).

Our helpdesk is open 24x7 for clients who purchase after-hours coverage.

We recommend that you email support as well.

NovoPath Support
NovoPath Support

301 N. Harrison St., Suite 384
Princeton NJ, 08540

Phone: 732.329.3209
Fax: 732.329.2420