SupportWe guarantee a response time based on the service level of your choice. Whether your lab is a 24x7 operation or a less demanding environment, we have you covered. In fact, over 90% of all support calls are handled immediately by an experienced technical support professional.
Please contact NovoPath Technical Support at:
during normal business hours for all clients (Monday through Friday, 9:00 AM - 5:00 PM).
Our helpdesk is open 24x7 for clients who purchase after-hours coverage.
We recommend that you email support as well.