In business for over 40 years, our client is one of the largest diagnostic laboratories in the metro Phoenix area. They provide diagnostic services to hospitals, physician offices, surgery centers, laboratories, and other facilities. Our client provides testing services for Gastrointestinal, Cytopathology, Breast Pathology, Hematopathology, and Dermatopathology. With over 30+ pathologists on staff, our client is dedicated to sticking by its 24-hour turnaround policy.
Providing fast and accurate diagnoses is the cornerstone of our client’s business.
The laboratory knew in order to keep up with demands and maintain their competitive advantage, they had to focus on diagnosing specimens and not on managing complex IT infrastructures.
After selecting NovoPath as a vendor of choice, together the team performed a workflow health check to understand where they could “de-complicate” the IT landscape.
After much uncovering and digging, the requirements were set. The lab needed a cloud-based LIS that would:
Partnered with NovoPath, together the teams created a phased approach to migrate to the cloud and with having as little interruption to everyday lab operations as possible.
To do so, the team migrated the old environment in a lift and shift strategy that allowed them to keep operations running and focus on redesigning the workflow after the environment was 100% stable.
Once tested and completed, the next phase, focused on configured key capabilities such as specimen tracking and discrepancy manager.
The lab’s current grossing process leveraged NovoPath LIS but didn’t utilize our specimen tracking capabilities. Ultimately limiting the lab’s visibility and reporting capabilities.
Introducing specimen tracking into the workflow allowed the lab to:
In the final phase, the team focused on managing discrepancies directly in the NovoPath LIS platform. After configuration, the lab can now: