Tracking Success: Essential KPIs for Anatomic Pathology Labs
Anatomic pathology labs play a crucial role in diagnosing and treating diseases by analyzing tissue samples. To ensure the lab is performing optimally, it’s important to measure key performance indicators (KPIs) that reflect the lab’s efficiency, accuracy, and effectiveness. Here are some KPIs that an anatomic pathology lab should be measuring.
Turnaround Times KPIs
- Turnaround Time (TAT): The time taken from when a specimen is received until the final report is issued. This KPI reflects the lab’s efficiency in processing specimens and providing results to clinicians.
- Average TAT by Client: This KPI measures the average turnaround time per client. This allows you to identify if there are any bottlenecks happening per client while ensuring you’re meeting your SLA.
- Turn Around Time by Test: Measuring the TAT by specific test provides a way for your lab to forecast capacity while also providing data to help support any growth conversations.
- Specimen Rejection Rate: This KPI measures the percentage of specimens that are rejected due to poor quality, insufficient quantity, or improper labeling. A high rejection rate can indicate issues with the lab’s quality control or specimen handling.
- Accessioned Stains and Special Requests: This KPI tracks the number of stains being used within the lab and how many of them are special requests.
- Accession Log: This KPI will allow your team to track how much accessioning is getting done in an hour, day, week, or month.
- Block Count: Tracking the number of blocks allows the lab to accurately forecast the amount they will need to order for a given time.
- Error Rate: This KPI measures the accuracy of the lab’s results by tracking the number of errors in the diagnoses or reports issued.
- Cases Signed Out by Pathologist: By tracking the number of cases signed out by pathologists gives you visibility into understanding are the pathologist overworked or even underperforming based on the types of cases they are assigned.
- Updated Cases After Sign-Off: This KPIs shines light into productivity levels of your team and enable you to dig deeper to see if updates could be reduced. In other words if you have a pathologist who has updates on high volume of cases, they may need additional training or workflow review.
- Volume of Cases Processed: This KPI measures the number of cases or specimens processed by the lab within a given period. It can help track the lab’s workload and capacity.
- Utilization Rate: This KPI measures the percentage of time that the lab’s equipment and resources are utilized. It can help track the lab’s efficiency in utilizing its resources.
- Customer Satisfaction: This KPI measures the satisfaction level of the lab’s customers, such as clinicians, patients, and other stakeholders. It can help track the lab’s effectiveness in meeting their needs and expectations.
- Cost Per Case: This KPI measures the cost incurred by the lab per case or specimen processed. It can help track the lab’s efficiency in managing its costs.
By tracking these KPIs, anatomic pathology labs can gain valuable insights into its performance and identify areas for improvement.