If you’re evaluating new LIS vendors, it’s likely you’ll hear the same promises again and again:
But these terms don’t always mean what you think. Many LIS platforms still rely on virtual machines, outdated architecture, and manual patching — just hosted off-site.
What lab leaders need today isn’t just a new LIS. They need a fundamentally better delivery model.
If you’re evaluating new LIS vendors, it’s likely you’ll hear the same promises again and again:
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True SaaS (not just cloud-hosted) |
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Web-native (no virtual machines) |
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Quarterly automatic updates |
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True SaaS (not just cloud-hosted) |
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SOC2-certified security |
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Guaranteed uptime SLA |
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Real-time integrations (EMRs, billing, registries) |
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Native support for digital pathology + AI workflows |
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Scales without additional infrastructure |
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Role-based access controls |
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Transparent, subscription-based pricing |
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On-screen training and guided workflows |
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Dedicated customer support team |
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Vendor-managed migration (cleaning, mapping, validation) |
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Access to self-paced training via NovoU |
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NOTE
Some vendors may claim to be SaaS while relying on outdated hosting models. Use the next page to ask the right questions.
NovoPath’s answers are pre-filled to help your team benchmark with confidence.
Web-native. Runs in any browser. No VMs or local installs.
Monthly. Updates are automatic, scheduled, and come with clear release notes.
NovoPath leads the full process: data cleaning, structured migration, and validation. Most transitions take 90–120 days.
Yes. Built to scale with AI workflows and high-volume imaging data.
Yes–enterprise-grade security and full SOC2 compliance.
Yes. Guaranteed uptime with cloud-native reliability and transparent SLAs.
Instantly. No new servers or IT overhead required.
Clients receive dedicated support with real-time help and documented releases.
You’re always on the latest version. Pricing is transparent and includes updates, hosting, and support.
Web-native. Self-scaling. Updated automatically. No VM dependencies or hidden complexity.
All clients receive access to NovoU — our on-screen, self-paced learning platform for onboarding and scaling teams.
This scorecard is more than a checklist — it’s a decision-making tool that helps your entire leadership team speak the same language when it comes to LIS functionality.
Here’s how lab leaders are using it:
If a vendor can’t confidently explain how they update, scale, or secure their platform, you probably already have your answer.
We may be remote, but we’re never far from our mission. Here are just a few of the passionate experts behind NovoPath—the ones collaborating daily to support your lab, your team, and your patients.
