LIS Vendor Scorecard

Choosing the Right LIS: A Side-by-Side Scorecard for Lab Leaders

What to look for in your next LIS and how to separate true SaaS from legacy platforms in disguise.

NovoPath Laboratory Information System

Not All “Cloud-Based” LIS Platforms Are True SaaS

If you’re evaluating new LIS vendors, it’s likely you’ll hear the same promises again and again:

But these terms don’t always mean what you think. Many LIS platforms still rely on virtual machines, outdated architecture, and manual patching — just hosted off-site.

What lab leaders need today isn’t just a new LIS. They need a fundamentally better delivery model.

True SaaS means:

This scorecard helps your team:

Cut through
vendor jargon

Align stakeholders

on what matters

Compare capabilities

side-by-side

Make a future-proof 

LIS decision

Compare Vendors Side-by-Side Using This Scorecard

If you’re evaluating new LIS vendors, it’s likely you’ll hear the same promises again and again:

Capability NovoPath [Your Vendor]
True SaaS (not just cloud-hosted)
Web-native (no virtual machines)
Quarterly automatic updates
True SaaS (not just cloud-hosted)
SOC2-certified security
Guaranteed uptime SLA
Real-time integrations (EMRs, billing, registries)
Native support for digital pathology + AI workflows
Scales without additional infrastructure
Role-based access controls
Transparent, subscription-based pricing
On-screen training and guided workflows
Dedicated customer support team
Vendor-managed migration (cleaning, mapping, validation)
Access to self-paced training via NovoU

NOTE

Some vendors may claim to be SaaS while relying on outdated hosting models. 
Use the next page to ask the right questions.

11 Questions to Ask Before Choosing a Laboratory Information System (LIS)

NovoPath’s answers are pre-filled to help your team benchmark with confidence.

1. Is your platform web-native or does it run on virtual machines?

Web-native. Runs in any browser. No VMs or local installs.

Monthly. Updates are automatic, scheduled, and come with clear release notes.

NovoPath leads the full process: data cleaning, structured migration, and validation. Most transitions take 90–120 days.

Yes. Built to scale with AI workflows and high-volume imaging data.

Yes–enterprise-grade security and full SOC2 compliance.

Yes. Guaranteed uptime with cloud-native reliability and transparent SLAs.

Instantly. No new servers or IT overhead required.

Clients receive dedicated support with real-time help and documented releases.

You’re always on the latest version. Pricing is transparent and includes updates, hosting, and support.

Web-native. Self-scaling. Updated automatically. No VM dependencies or hidden complexity.

All clients receive access to NovoU — our on-screen, self-paced learning platform for onboarding and scaling teams.

Tips for Evaluating Vendors as a Clinical, Operational, and Technical Team

This scorecard is more than a checklist — it’s a decision-making tool that helps your entire leadership team speak the same language when it comes to LIS functionality.

Here’s how lab leaders are using it:

NovoPath Laboratory Information System

Pro Tip:

If a vendor can’t confidently explain how they update, scale, or secure their platform, you probably already have your answer.

Let’s Build Something That Works—Together

We may be remote, but we’re never far from our mission. Here are just a few of the passionate experts behind NovoPath—the ones collaborating daily to support your lab, your team, and your patients.

NovoPath Laboratory Information System